GENERAL TERMS OF PURCHASE
DECLARATION OF PROTECTION OF PRIVACY
In the name of the Internet shop kovoli.com we commit ourselves to protect the privacy of all our customers. We collect only the necessary, basic customer / user data and data necessary for operating and informing the users in accordance with good business practices and in order to provide quality service. We give customers the choice, including the ability to decide whether they want or not to be deleted from the mailing lists used for marketing campaigns. All user / customer data is strictly stored and accessible only to employees who need this information to perform the job. All employees of the online store kovoli.com (and business partners) are responsible for respecting the principles of privacy protection.
SECURITY CAPABILITIES AND POLICY FOR TRANSMISSION OF CREDIT CARD DETAILS
WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.
HOW DO WE PROTECT CUSTOMER INFORMATION?
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.
PAYMENT GATEWAY INFO
Our payment options are safe and secure. None of your payment details are stored, this ensures you will be happy with the security of your transaction.
Kovoli.com strives to describe all products as accurately as possible. Also, kovoli.com guarantees that all the specified product information is 100% accurate, complete, reliable and error free, and that the images represent a symbolic image of the product.
RETURN OF BUYED GOODS
When delivering goods, kovoli.com has the practice to review products. If a product is damaged, it will be recorded and it will create the ability to replace or refinance money. Kovoli.com asks you to be careful when selecting items, in order to reduce reclamations and returns to as little as possible.